Privacy Policy

SCS — Supply Chain Solutions d.o.o. Belgrade (hereinafter: "SCS", "we", "us") is committed to protecting your privacy. This privacy policy explains how we collect, use, store, and protect your personal data when you use our website scs.co.rs (hereinafter: "Website").

The controller of your personal data is: SCS — Supply Chain Solutions d.o.o. Belgrade, Republic of Serbia Email: office@scs.co.rs

We collect the following categories of data: • Data you provide: Full name, email address, company name, phone number, and message — when you submit a contact form ("Request a Demo" or "Book a Strategy Call"). • Automatically collected data: IP address, browser type, operating system, pages visited, visit duration — through cookies and analytics tools (Google Analytics), only with your consent. • Cookies: We use necessary cookies for website functionality and analytics cookies (with your consent) to understand site usage.

We use your data to: • Respond to your inquiries and requests for demo or strategy calls • Improve the website and user experience • Analyze website traffic (with consent) • Fulfill legal obligations

We process your data based on: • Your consent — when you submit a contact form or accept cookies • Legitimate interest — to improve our services and website • Legal obligation — when processing is necessary to fulfill legal requirements

We do not sell, rent, or share your personal data with third parties, except: • Amazon Web Services (AWS) — for sending emails via AWS SES service • Google Analytics — for traffic analysis (anonymized data, only with consent) All our partners are required to protect your data in accordance with GDPR regulations.

We retain your personal data for as long as necessary to fulfill the purpose for which it was collected. Contact form data is retained for a maximum of 2 years from the last contact, unless legal obligations require a longer period.

Under GDPR regulations, you have the right to: • Access — request a copy of your personal data • Rectification — correct inaccurate or incomplete data • Erasure — request deletion of your data ("right to be forgotten") • Restriction — restrict how we use your data • Portability — receive your data in a structured format • Object — object to the processing of your data • Withdraw consent — withdraw your consent at any time To exercise these rights, contact us at: office@scs.co.rs

We implement technical and organizational data protection measures, including SSL/TLS encryption, secure server access, and regular security audits.

Our website uses cookies. Detailed cookie management is available via the cookie banner displayed on your first visit. You can change your preferences at any time. • Necessary cookies — required for website functionality • Analytics cookies — help us understand how you use the site (Google Analytics) • Marketing cookies — used to display relevant content

We reserve the right to update this privacy policy. You will be notified of any significant changes via the website. The date of the last update is indicated at the top of this page.

For any questions regarding data protection: SCS — Supply Chain Solutions d.o.o. Email: office@scs.co.rs